Centre naturiste René Oltra

frequently asked questions

bruno — 2024-06-11T15:00:23Z

Welcome to the FAQ page of Camping Naturiste René Oltra, located in the heart of Cap d'Agde, in the south of France. Find here the answers to all your questions about our services, reservations, equipment, activities and much more. Whether you are planning your first stay with us or you are a regular, this section will provide you with all the information you need to prepare your naturist vacation with complete peace of mind.

General Information

What are the opening dates of your naturist center?

From March 15 to October 15 every year since 1956.

Do you accept minors?

Minors are accepted provided they are accompanied by a responsible adult. From March 15 to October 15, children up to the age of 18 may stay free of charge, up to a limit of 4 children per family accompanied by their parents, subject to availability and the capacity of your accommodation.

Do you accept VACAF?

Our establishment is not approved with the family allowance fund.

I don't have a reservation, how can I access your establishment?

Access to the naturist village is regulated and managed by the town of Agde. You'll need to stop at the entrance office, park your vehicle there, leave a piece of identification, come to the reception of our establishment to make a reservation and return to the village entrance, buy the access card and settle into your pitch.

What does “subject to change” mean?

The words “under reserve” indicate that in the event of flooding, silting up, the threat of falling tree branches due to strong winds or other events beyond our control, we reserve the right to allocate you another pitch for your safety and comfort.

Is selective sorting available?

Yes, various garbage cans are available for sorting your waste. You can find all the information on the application in Practical Information > Practical info > Waste. As of this year, we no longer collect bulky items.

Reservation and Payment

How do I book my stay?

Exclusively via our website, by filling in the online form. Payments by credit card and ANCV connect are totally secure. You can also enter your preferences in the “Comments” tab, which will be taken into account depending on availability.

When do I pay for my stay?

For pitches: 25% on reservation, balance on arrival.
For rentals: 25% on booking, balance 30 days before arrival.
You can pay in advance for pitches to avoid waiting time on arrival.

I have to cancel my reservation. What should I do?

All cancellation requests must be made in writing (contact@reneoltra.fr), otherwise they will not be taken into account and will incur additional service charges.
1st case: In the event of cancellation by the customer without taking out cancellation insurance
If the cancellation is motivated by non-payment of an instalment or of all the sums due for the reservation one month before the start of the stay, the customer cannot demand any reimbursement.
In the event of cancellation by the customer, less than 30 days before the scheduled rental date and 7 days for pitches, the deposit paid at the time of booking, as defined in our General Terms and Conditions of Sale, will be automatically acquired by the Service Provider, as compensation, and will not give rise to any reimbursement or credit note (unless cancellation insurance is taken out). In the event of cancellation outside this period, the Centre will not offer any refund, but will have the option of offering a credit note valid for 12 months on a future booking.
In all cases of cancellation, administration and booking fees will be charged and are non-refundable.
2nd case: In the event of cancellation by the customer with a cancellation insurance policy.
The sums paid are covered by the insurance according to the general cancellation conditions. If the reason is not covered by the cancellation insurance or if the file is refused by it, the general sales conditions in paragraph a. apply and the cost of the cancellation insurance will be deducted from the sums paid in the event of cancellation.

I'd like to make a reservation for next season. How do I go about it?

Booking dates will be announced during the summer, both online and on Cool'nCamp.

Can I take out cancellation insurance at any time?

No, you can take out cancellation insurance up to two days after booking.

Card, Arrival and Departure

How to obtain the Naturist Village Entrance card to access the campsite?

The René Oltra campsite is located inside the Naturist Village. Access to the Naturist Village is regulated and managed by the town of Agde and not by the René Oltra campsite. A card sold by the naturist village entrance office allows you to access the Naturist Village.

1️. Arrival without any reservation
On your arrival, you will need to stop at the entrance office of the naturist village, park your vehicle there, leave an identity document, come on foot to the reception of the René Oltra campsite in order to complete your registration and with your registration form. stay, return to the entrance of the village to the entrance office, buy the access card.

2️. Arrival with reservation with pre-order of the card
Only if you have ordered your access card (35 days before your arrival date) at the campsite, you will receive an SMS (24 hours before your arrival) with a code to enter to pass the barrier of the Naturist village. Go directly to the left barrier, type the code on the box, above all do not go to the naturist village entrance office (otherwise you will pay for the card twice).

3️. Arrival with reservation without pre-ordering the card
You can present your reservation at the naturist village entrance office to purchase your access card.

Reminder :
You make your reservation on our René Oltra Holiday Center website 35 days before your arrival, you can pre-order the naturist village access card when you make your reservation. 24 hours before your arrival, you will receive a code by SMS to type on the box allowing you to open the village barrier on the left lane. After this period, you will need to purchase the access card directly from the naturist village entrance office with your reservation confirmation and proof of identity.

This access card to the naturist village is valid for 2 adults, it is nominative.

What are the arrival and departure times?

For pitches, arrival is from 2 pm and departure at noon.
For rentals, arrival is from 3 p.m. and departure at 10 a.m.

What is the latest check-in time?

The latest check-in time is 11:59 PM. After that, please call +33 (0) 4 67 01 06 37.

I arrive early in the morning, can you store my luggage?

We can store your luggage while you prepare your accommodation, but we don't have the facilities to keep your food cool.

What time can I arrive at the campsite?

You can arrive at the campsite from 2 p.m. for pitches and from 3 p.m. for rentals.
Reception opening hours:
In season: 9am-7.45pm (June 1 to September 15)
Low season: 9am-5.45pm from March 15 to June 1 and from September 15 to October 15.
For late arrivals, outside reception opening hours, you will be greeted between reception closing time and midnight by a receptionist in the small gatehouse at the campsite entrance. All you need to do is present your booking confirmation.
After midnight, security guards can escort you to your pitch after you've left your identification. You must leave your vehicle in the parking lot (please note that no cars are allowed on the campsite between midnight and 07:00). The night service will accompany you with our golfettes to your pitch. From 9.00 a.m. the next day, you'll need to go to the campsite reception to complete the formalities for your stay and pick up your wristband. Check-in is not possible between midnight and 9am.

What do I have to do when I arrive?

For pitches, the balance must be paid on arrival, by credit card, vacation vouchers or cash. Bank checks are not accepted.
For rentals, you will be asked to pay a deposit of €200 (€800 for our Pearl cottages) by credit card or in cash, the latter requiring an appointment on the day of departure between 8:30 and 10:00 am.

Accommodation and Services

Is it possible to park my car near my accommodation?

One parking space is available per rental. For camping pitches, you must park on your pitch. Only one vehicle is allowed. You can park your second vehicle in a free public parking lot 50 meters from our site.

Is your accommodation air-conditioned?

With the exception of our wood cabin NOTUS, all our accommodation is air-conditioned.

Do you have facilities for people with reduced mobility?

Yes, in fact some of our sanitary facilities and chalets are equipped for PRMs in accordance with current standards, and they are identified on the campsite map.

Is it possible to rent a baby kit? What does it include?

Yes, you can rent a baby kit free of charge during your stay, subject to availability. The kit includes a baby cot, a small bathtub and a high chair. Please note that the new Allée L51 Lavande sanitary block has a nursery with a changing table reserved for your young children.

Is end-of-stay cleaning included?

End-of-stay cleaning is included for our Pearl cottages. For all other rental properties, end-of-stay cleaning is not included, but can be chosen at the time of booking at an additional cost. A cleaning fee may be deducted from your deposit if the cleaning service finds that the property has not been cleaned.

Do we have to bring our own sheets and towels?

Bed linen is included in our rentals, but it is possible to reserve a bathroom linen kit for €8 for 2 people per week. For our Pearl cottages, you'll benefit from a hotel service that includes a bed made up on arrival, 2 bathrobes for the Jacuzzi, 2 bathrobes for the interior, 4 large and small towels, slippers, toiletries. Daily housekeeping if you wish, breakfast served at your cottage for a fee, to be reserved the day before.

Can we connect to the Wi-Fi?

Wi-Fi is free and high-speed up to alley H, and it will be available throughout the entire campsite next year.

Are pets allowed?

Your pets are welcome at our campsite, but rates vary according to the length of your stay. You will be provided with dedicated areas for walks, and pets must be kept on a leash. They are not allowed on the beach. Category 1 and 2 dogs are not allowed. Cats are welcome free of charge.

Are the restaurants accessible to outsiders?

They are indeed accessible to outsiders.

Is it possible to rent a safe?

Yes, it will be available during reception opening hours. Rates are as follows: 1 day €4 / 2 days €8 / 3 days €12 / 4 days €16 / 5 days €20 / 1 week €25. A deposit of €50 is required.

Is it possible to receive mail/packages during my stay?

Yes, it is possible to receive mail and parcels during your stay, except for Colissimo and Chronopost parcels (you can find all the information on our Cool'n Camp application in Centre Hélio Marin René Oltra > Practical information > Post Office).

I have an electric car, can I recharge it on site?

You can recharge your car at reception, where you'll need to pick up a card. A deposit of €100 is required. A recharging station is located at the campsite entrance. It is forbidden to recharge your vehicle on your pitch or rental unit.

How do I go about renting a fridge?

You'll find our service provider on Cool'n Camp.

Can I stay at the campsite during the day on the day of my departure?

After leaving your rental at 10am or your pitch at midday, your vehicle must leave the Naturist center. We're really sorry, and it's completely out of our control, but the ban on parking on the beach is the result of a prefectoral decree. You can now park in the large parking lot at the naturist village, impasse du Bagnas, outside the campsite.

What happens if I have visitors during the day?

Visitors can gain free access to the campsite for the day by leaving their ID at the gatehouse, and must wear a compulsory “visitor” wristband. Vehicles must remain outside our site.

What happens if my visitors stay overnight?

A maximum of 4 people and 1 vehicle are allowed per pitch. A supplement will be charged from the 3rd participant onwards, according to current rates. Visitors must pay the tourist tax, and the capacity of our chalets and mobile homes must be respected. In both cases, visitors must wear a special wristband for the duration of their stay.

Leisure and Activities

Where can I consult your rates, brochures and map?

You can consult them on the website, at the bottom of the page, and on the Cool'n Camp app.

Do you have a concierge application for camp information?

Yes, you can find all the information on Cool'n Camp. An email was sent to you when you booked to download the application and create your password. You'll be able to consult the entire entertainment schedule and all campsite information.

Is there a doctor or nurse on site?

The nearest doctor's surgery is 500 meters away in the Port Ambonne residence. An infirmary is available at our center, next to reception (open July-August).

From what age are children admitted to the Mini-Club?

The Mini-Club is open to children aged 5 to 12. Under-age children are not admitted. Children must be registered by their parents (using a dedicated form) at the entertainment office or at the mini-club.

At what age are children admitted to Club Ados?

Club Ados is open to teenagers aged 13 to 17. Under-age children are not admitted.

Do you have a gym?

Yes, the Oltra-Fit gym with 370m2 of space, a wellness area, over 25 Technogym machines, a massage area and a Hammam and Sauna area. The gym is reserved for clients of the René Oltra naturist center. Full details are available on the Cool'n Camp app in Centre Helio Marin René Oltra > Services > Gym and on the website.

Do you have a water sports center?

Yes, with pedalos and kayaks.

Do you have an entertainment center?

Yes, we do, with entertainment and shows on offer throughout the season. All information is posted at the entertainment desk in aisle G near reception, on the campsite notice boards and at the mini-club.

Transport and Access

Which is the nearest train station?

The nearest station is in Agde (4 km), with regular bus service on line 4.

What are the nearest airports?

Béziers - Cap d'Agde airport (17 km away) offers regular flights to London, Shannon, Bristol, Edinburgh, Manchester, Brussels Charleroi, Düsseldorf, Stockholm and Paris-Beauvais. Other nearby airports include : Montpellier, Perpignan, Carcassonne, Marseille and Toulouse.

Is there a cycle path near the campsite?

Yes, there's a cycle path next to the campsite. There are plenty of cycle paths in Cap d'Agde, and you can reach Sète and Marseillan directly.

Are electric scooters allowed?

No, electric scooters are not allowed on the campsite.

Is there an ATM on the campsite?

Yes, there is an ATM at the campsite entrance.

Is there a tobacconist on the campsite?

No, there is no tobacco on the campsite.

Are there any markets in Agde?

Yes, you can find all the information about markets on the Cool'n Camp application in Centre Helio Marin René Oltra > Tourism > Markets.

Shops and Restaurants

What shops are available at your resort?

You can find the “Au Comptoir Naturiste” grocery store, the “Coquillages Direct Producteur” at the campsite entrance and the “Délices du Sud” grocery store in the center of the campsite.

Do you have restaurants?

Yes, the Sun Beach (by the beach - exit 4), the Troquet de René (at the campsite entrance), the Croq Med (in the campsite center alley G88) and the Helio Food Truck.

Are barbecues allowed?

Charcoal barbecues are forbidden; only gas barbecues are authorized, with a single bottle per pitch.

Recruitment

bruno — 2022-12-23T09:59:08Z

📅 Come and meet us!

February 19, 2026, from 10:00 a.m. to 4:00 p.m., during the Camping Job Tour – Open Day, held at our campsite

🌞 Join the CHM René Oltra adventure! 🌴

For the upcoming season, we are strengthening our teams and looking for motivated, dynamic people ready to enjoy a unique professional experience in an exceptional setting.

👉 Would you like to work in a friendly atmosphere, at the heart of an iconic site in Cap d'Agde?

👉 Do you enjoy human contact and teamwork?

Then don't wait any longer! ✨

📩 Send us your CV, a photo and a cover letter to the following address:

Reverse CV Send an email

🚀 Come and be part of the adventure!

Centre Naturiste René Oltra
Human Resources Department
1 rue des Néréides
34300 Cap d'Agde
France

💡 Committed to professional equality, CHM René Oltra achieved a score of 95/100 on the Gender Equality Index for 2022.

Our partners

bruno — 2022-12-23T09:52:37Z

Agence René Oltra

Fédération Française du Naturisme

Famille plus

ADAC

ANWB

Le Cap d'Agde

Naturisme en Languedoc

France.fr

Naturisme Magazine

Guide des centres naturistes de France

Location de vélo

Thau Bike - Location Vélos

Mairie.com

Naturisme TV

ADENA Bagnas

mentions-legales

bruno — 2022-12-23T09:10:28Z

This website, as well as its content and organisation, are protected by current French legislation, including, in particular, the provisions relating to the legal protection of databases, literary and artistic property rights and trademark rights.
Main establishment : Centre Naturiste René Oltra
1, rue des Néréïdes - 34300 Cap d'Agde - France
Tel: 0033 4 67 01 06 36
contact@reneoltra.fr - www.centrenaturiste-oltra.fr
Head office: 66, Avenue des Champs-Élysées - Lot 41 - 75008 PARIS - France
RCS Paris B 421 391 053
SAS Centre Hélio Marin René Oltra with a capital of € 512,673.60
RCS Béziers B421 391 053
Siret 421 391 053 00012
Code APE 5530Z
Intracommunity VAT number FR10 421391053
Classification category **** Tourism Classification decision of 20 June 2022 (Article D.332-2 to D.332-4 of the Tourism Code)
Person in charge of the publication : Mr Richard Oltra
Capacity : 2492 pitches

Insurance: SMACL - 141, Avenue Salvador Allende - 79031 NIORT CEDEX 9 - contract 098480/T/9524341
www.centrenaturiste-oltra.fr
Publisher: Ste Aircamp Communication Développement
5 rue Edmond Michelet - 34500 Béziers
Host : OVH - 2 rue Kellermann - BP 80157 - 59053 ROUBAIX CEDEX 1

Mention concerning the rectification and deletion of personal data
In application of Law n° 78-17 of 6 January 1978 on Information Technology, Files and Liberties, you have the right to oppose (art. 26 of the law), access (art. 34 to 38 of the law) and rectify (art. 36 of the law) data concerning you. Thus, you can demand that any information concerning you that is inaccurate, incomplete, ambiguous, out of date or whose collection, use, communication or storage is prohibited be rectified, completed, updated or deleted.
* In application of the law of 11 March 1957 (art. 41) and the intellectual property code of 1 July 1992, any partial or total reproduction for collective use is strictly forbidden without the authorisation of the company CHM René Oltra.
* The logos, visuals and brands present on this site are the property of their respective holders.
* This site may, without its knowledge, have been linked to other sites by means of hypertext links. The publisher declines all responsibility for the information presented on these other sites.
* The Internet user acknowledges that the use of this site is governed by French law.

Mediation of consumer disputes
In accordance with the provisions of the Consumer Code concerning "the mediation process for consumer disputes", the client has the right to have recourse free of charge to the mediation service offered by the CHM René Oltra campsite.
The "consumer law" mediator thus proposed is the Centre de Médiation AME Conso, www.mediationconso-ame.com - AME Conso 11 place Dauphine 75001 PARIS.
All photos, texts and videos presented on this site are not contractual.
Right of withdrawal :
Article L.221-28 of the French Consumer Code, which specifies that the provisions of article L.221-5 of the same Code, relating to the option offered to the consumer to exercise his right of withdrawal within a period of 7 days, "When the right of withdrawal cannot be exercised in application of article L. 221-28, the information that the consumer does not benefit from this right or, where appropriate, the circumstances in which the consumer loses his right of withdrawal".

INTELLECTUAL PROPERTY RIGHTS
Intellectual property: This entire site is subject to French and international legislation on copyright and intellectual property. All reproduction rights are reserved for the texts and photographs on this site. The reproduction of all or part of this site on an electronic or other medium of any kind is strictly forbidden without the written authorisation of the author, in accordance with articles L 122-4 and L335-2 of the Intellectual Property Code.
Hypertext links: The hypertext links set up within the framework of this website towards other resources present on the Internet network, and in particular towards its partners have been the subject of a prior, express and written authorisation from the editor.
Copyright ©
Credits: Fred De Bailliencourt - Eric Jondreville - Cap d'Agde Tourist Office - Olivier Maynard - Henri Comte - Nicolas Chorier...

Privacy policy

PERSONAL DATA COLLECTED
Two types of personal data are collected on the site: www.centrenaturiste-oltra.fr
Data entered and sent via forms
Data collected by the audience measurement tool Google Analytics
PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA
Personal data is collected on the site by the company Société d'exploitation du camping Centre Hélio Marin René Oltra, a SAS company registered with the RCS of [Béziers - 421 391 053 00012] and whose head office is
66, Avenue des Champs-Élysées - Lot 41 - 75008 PARIS - France

PURPOSE OF COLLECTING PERSONAL DATA
The purpose of collecting personal data through the various forms on the site is to
Contacting people who have made a reservation on the site
Enable the sending of newsletters by our services
By submitting the form and ticking the appropriate consent boxes on the form, the Internet user expressly agrees that personal data may be processed for the purpose of the commercial relationship.
The collection of personal data through the Google Analytics audience tracking tool used on the site is intended to
Analyse the behaviour of internet users on the website in order to measure their audience and improve their performance.
Google Analytics uses third-party cookies to distinguish users. Cookies are text files installed on the terminal of Internet users. They do not contain any personal information, only randomly created identifiers.
By visiting the website, the user expressly agrees to the processing of personal data collected by Google Analytics for the purpose of analysing user behaviour in order to improve the performance of the website.

DURATION OF STORAGE OF PERSONAL DATA
The data collected via the forms is kept for a period of 2 years from the date the form is sent.
The cookies used by the Google Analytics audience measurement tool have the following lifespan: 2 years

CONFIDENTIALITY OF PERSONAL DATA
The personal data concerning you and collected by the www.centrenaturiste-oltra.fr website is solely intended for the CHM René Oltra company and will only be used in the context of the request made via the form.
Under no circumstances will the personal data entered and sent on the forms be passed on, rented or sold to third parties.
The employees of the CHM René Oltra will sign a confidentiality agreement which obliges them to respect the confidentiality of the data on pain of sanctions.
Article L.223-2 of the Consumer Code states:
"When a professional collects telephone data from a consumer, he shall inform the latter of his right to register on the telephone canvassing opposition list.
Where this collection of information takes place at the time of the conclusion of a contract, the contract shall state, in a clear and comprehensible manner, the existence of this right for the consumer.

PLACE OF STORAGE OF PERSONAL DATA
The site's hosting servers are located exclusively in France, within the European Union.
CHM René Oltra undertakes not to transfer any personal data to a country outside the European Community.

SECURITY OF PERSONAL DATA
The site is hosted on our own secure servers.
All the pages are in secure mode using HTTPS, TLS 1.2 / RSA 2048 bits (SHA256withRSA). This is a security protocol that encrypts the content of exchanges between the browser and the database servers. This prevents the personal data entered and sent via the forms from being easily read by third parties in transit.
However, no transmission or storage of personal data is ever completely secure. Consequently, we cannot guarantee the infallible security of the information transmitted or stored on the hosting servers.

PERSONAL DATA PROTECTION OFFICER
Mr. Richard Oltra is the Data Protection Officer (DPO) of the company CHM René Oltra. He is in charge of ensuring the compliance of the company's activities with the new European legal framework of the RGPD and of cooperating with the supervisory authority. You can contact him by mail at
Camping CHM René Oltra - Data Protection Officer -
1, rue des Néréïdes - 34300 Cap d'Agde - France
Tel: 0033 4 67 01 06 36

RIGHT TO ACCESS, RECTIFY OR DELETE PERSONAL DATA
In accordance with the French Data Protection Act of 6 January 1978, as amended, and the European General Data Protection Regulation 2016/679 (RGPD), you have the right to access, rectify and delete personal data concerning you, which you may exercise by using the contact form or by sending a letter to Camping CHM René Oltra - Data Protection Officer - 1, rue des Néréïdes - 34300 Cap d'Agde - France
Tel: 0033 4 67 01 06 36

naturist charter

bruno — 2022-12-19T06:44:09Z

Naturist Charter

To be at the Oltra Naturist Center is to adhere to the fundamental values of naturism, respect for oneself, for others and for the environment. It means sharing the naturist charter.

Respecting nudity.

At the beach, in the showers, the "naturist dress" (complete nudity) is required.
Everywhere else in the Oltra Naturist Center, the fashionable dress is... the "naturist dress" out of respect for the naked people.
If the climatic conditions, hygiene or safety impose the dress, let us privilege the sobriety: loose clothing or sportswear.
Let's ban bathing suits, bikinis, thongs and other useless accessories at the Oltra Naturist Center, let's remember that "appearance" is not important and let's not forget that eroticism has nothing to do with naturism.
Parents, let's help children to respect the "naturist dress", despite the temptation to seek protection or adornment of clothing.
To respect oneself and the others.
Let us live our naturism in all freedom in the respect of the rules which guarantee the freedom of the other.

Let us protect our children by limiting the use of our motorized vehicles and the speed.
Let's make our children responsible when riding a bicycle to reduce the number of accidents.

Pick up our cigarette butts everywhere and use disposable ashtrays.
Let's turn down the sound of our radio, wherever we are, for a peaceful stay.
Let's avoid talking loudly in all circumstances and even more so at night.
Respect the equipment and infrastructure of the center.
Let us preserve nature.

Let's keep our link with nature and respect it by using the garbage garbage cans and sorting our waste.
Let's respect the dune area and its plants and not leave any garbage behind.
Let's save water.
Because we are all concerned, let's participate together in the perpetuation of naturism at the Oltra Naturist Center and in the safeguarding of the deep values that are attached to it. The Oltra Naturist Center has always been the symbol of naturism and thanks to us it must remain so!

Enjoy your naturist stay